Arapahoe County Case Coordinator
Website Advocates for Children- CASA
Lift up a Child's Voice. A Child's Life.
Arapahoe County Case Coordinator Job Description
CASA (Court Appointed Special Advocates) of Arapahoe County is a 501 (c)(3) non-profit organization that works to make sure that every child who cannot live safely at home has a caring, compassionate CASA Child Advocate who will advocate for their best interests. Each year, in the counties we serve, there are over 700 children who have been physically, sexually or emotionally abused or neglected, and who are in need of a caring, committed CASA Volunteer to speak up on their behalf.
In working towards helping CASA meet its overall objective of providing a caring CASA Volunteer for children with open abuse and neglect cases, the Case Coordinator performs a range of duties that includes supervision and support of CASA Volunteers in their screening, selection and training. Under the supervision of the Program Manager, the Case Coordinator professionally interacts with judges, lawyers, case workers, and other case-related professionals. The Case Coordinator also works in the community to promote CASA and to recruit volunteers, supporters, and community partners.
Reports to: Arapahoe County Program Manager
Salary: $38,000 annually
Hours: Generally, Monday-Friday 8am-5pm, some night and weekend hours periodically during volunteer trainings and agency events. Based out of Arapahoe County office located at 10855 East Bethany Dr. #200 Aurora, CO. 80014.
Transportation: A valid driver’s license and personal transportation is required for this position.
Description of Duties:
Monitors, supports, and supervises CASA volunteers on assigned child abuse/neglect cases (coordinating up to 35 cases at a time).
● Receives new cases from court
● Presents the case to the prospective volunteer
● Facilitates a case planning meeting to introduce the volunteer to the other professionals involved in the case
● Ensures court coverage for all hearings pertaining to assigned cases
● Reminds, assists and edits volunteers with preparation of court reports for all hearings
● Holds volunteers accountable to thoroughly investigate their cases in order to advocate from an informed and objective perspective
● Ensures all volunteers enter monthly statistics into online database
● Attends case-related meetings in lieu of CASA volunteers if they are unable to attend
● Processes case closing paperwork and conduct a case closing evaluation with each volunteer
● Appropriately addresses any concerns related to CASA’s performance during the case (this may include handling conflict with professionals at higher levels)
● Coaches and empowers volunteers to advocate at he/she best ability
● Ensures all case records are up to date and all program partners are notified of specific case information as needed
● Attends weekly meetings with other program staff to discuss cases and address other issues as needed
● Participates and attends CASA Volunteer training and other programmatic events, including some night and weekend hours
● Assists with the planning and execution of additional program activities (i.e. holiday project, volunteer recognition, continuing education)
● Covers 1-2 days of court each week
● Maintains positive interpersonal relationships with the community, volunteers, program partners, co-workers, and professionals
● Adheres to office procedures, practices, expectations and policies of the organization
● Performs related job duties as required
● Coaches, edits and distributes court reports to case professionals and Judge in a timely manner
● Attends all court hearings and first visits with CASA Volunteers and professional staffings, as needed
● Assists in screening, interviewing, and engaging prospective volunteers, as needed
● Participates and assists in the facilitation of Volunteer Training
● Assists in coordinating in-service training opportunities for Volunteers
● Interprets the needs of the program and presents professional recommendations to the Program Manager and Program Director
● Effectively implements all policies adopted by the Board
● Communicates effectively and accurately to the Program Manager personal progress and needs on a regular basis
● Devotes time to professional development
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must have the ability to maintain positive interpersonal relationships, communicate effectively, and have a high level of organizational and time management skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Minimum of one year of qualifying experience with a bachelor’s degree
● Ability to maintain positive interpersonal relationships with volunteers and program partners
● Ability to communicate effectively both verbally and in writing
● Demonstrated ability to project a positive image and attitude
● Experience working in or with diverse communities
● Ability to take initiative in completing assigned projects with minimal supervision
● Skill in the use of email, Microsoft Office specifically Outlook, Excel, Word, and database entry and tracking
● Must have the ability and willingness to perform local job related travel
● Must be available for flexible day, evening and week-end work hours
● Preference will be given to those with experience supervising volunteers/staff, working with non-profit organizations, or working with human services or the juvenile court system
To apply, please send a cover letter and resume to Amy Reece, Arapahoe County Program Manager, by close of business on March 14, 2017. No phone calls please.
For more information about Advocates for Children-CASA, visit adv4children.org