Established in 1980, Crossroads Safehouse is a nonprofit domestic violence shelter that assists victims of interpersonal abuse and their children and works in myriad other ways to eliminate domestic violence. Crossroads’ philosophy is to empower each person whom they touch in order to promote that person’s level of optimal safety, happiness, and potential. Crossroads provides a “symbiotic cycle of services,” i.e., they listen to victims and help them, which causes them to research and learn how they can do more, which they share at conferences and with other organizations, which enhances their ability to listen and to help the next victim and the cause of ending domestic violence.
Crossroads Safehouse is a domestic violence emergency shelter for victims of intimate partner abuse and their children. Crossroads offers a continuum of services, including advocacy, intervention, awareness and education.
Domestic violence/intimate partner abuse is a human rights issue. Crossroads Safehouse envisions a world in which every person lives in a safe environment, free from oppression and with the opportunity to thrive.
Crossroads Safehouse provides safety, shelter and the personal assistance and resources abused adults and their children need to build lives without violence.
Crossroads offers free safehousing, advocacy, legal assistance, and education. Crossroads provides food, clothing, and support for over 500 residents annually. Crossroads’ new facility houses administrative staff, legal staff and shelter residents under one roof, and is the point of contact for donors, volunteers, and outreach clients.
Crossroads serves adults and their children throughout Northern Colorado and beyond. Annually, Crossroads Safehouse shelters over 500 individuals for 16,000 nights of safety and shelter. Additionally, over 2,000 women, men, and children receive individual and group advocacy and over 3,000 individuals are reached through educational presentations. Clients come from myriad backgrounds, and each of their situations is as unique as each individual. With the help of the Safehouse staff, each client is empowered with the options to choose a violence-free life.
The range of services offered by Crossroads include:
• 24/7 CRISIS INTERVENTION – Trained advocates staff a crisis line 24 hours a day, 7 days a week. Up to 150 languages are spoken through a third-party interpretation service, which is also available to clients 24/7. Spanish-speaking staff and volunteers are part of the Crossroads’ team.
• EMERGENCY SAFEHOUSING – Emergency shelter and comprehensive services are available to adults and children who are experiencing abuse. The Safehouse is located in Fort Collins, Colorado in a secure facility protected by state-of-theart security. Staff members are available at the Safehouse around the clock, and all basic necessities, including food, clothing, household supplies, and toiletries, are provided through donations from supportive community members and agencies. Shelter is available from two to eight weeks. Each family is given the privacy of their own bedroom, while having the support of other residents through shared living, dining, and children’s play areas.
• ADVOCACY AND SUPPORT GROUPS – Advocacy is a process of self-discovery and planning for change; adults and youths work with trained advocates individually and in group settings to share their experiences, learn from one another, and create safety plans. Family therapy and advocacy are also offered to facilitate communication and problem solving within the family.
• YOUTH PROGRAM – The youth program encompasses services to help children and teens increase self-esteem, develop and practice coping and communication skills, and learn alternatives to aggressive behaviors. Parenting assistance also helps in the development of a healthy family unit.
• LEGAL ADVOCACY AND REPRESENTATION – Legal advocates assist victims of domestic violence in navigating the legal system to their benefit. Legal advocates can accompany victims to court hearings involving their abusers, assist in filing requests for civil protection orders, arrange address confidentiality, provide information on criminal justice proceedings, assist in the application for victim’s compensation, and more. Victims needing the legal assistance of an attorney may be referred to the Bringing Justice Home program.
• BRINGING JUSTICE HOME (BJH) PROJECT – Bringing Justice Home is a program of Crossroads Safehouse that assists eligible domestic violence, sexual assault, dating violence and stalking survivors by providing no-cost bilingual legal representation in a wide range of legal matters including, but not limited to, civil protection orders, divorce, and custody cases. BJH directly serves Larimer and Weld counties and supports Routt, Grand, Jackson, and Moffat counties.
• Spanish Monolingual and Bilingual SERVICES – Individual advocacy, support, education and referrals are provided to the Spanish-speaking community. Spanishspeaking support groups are available each week with childcare provided. Bilingual advocates can provide one-on-one support to Spanish-speaking victims.
• CROSSTRAILS – When victims decide to leave an abusive situation, they may feel that leaving the family pet behind is the only option. As many as 33% of women who have entered a domestic violence shelter have shared the fact that they delayed leaving their abusers because of concern over their pets. Crosstrails is a unique program that provides emergency shelter/foster homes for pets belonging to Safehouse residents, ensuring safe and confidential housing for the entire family. Foster homes provide shelter for animals for up to seven weeks via anonymous, prescreened volunteers. All animals are pre-examined and vaccinated and food is provided by Crosstrails donors.
• COMMUNITY EDUCATION AND TRAINING – Staff and volunteers work throughout the year to provide information about domestic violence issues to community organizations, businesses, government agencies, schools, etc. Through Crossroads, the Time to Talk curriculum is also offered. Presently, it is given in the Poudre School District high schools and can be presented to schools and community groups upon request.
• DOMESTIC ABUSE RESPONSE TEAM (DART) – The Domestic Abuse Response Team (DART) is a team of volunteers who respond 24 hours a day, seven days a week to scenes of domestic violence at the request of law enforcement agencies or medical facilities. Volunteers provide immediate, on-scene advocacy, referrals to resources, support, court information, and connections to other Crossroads’ programs. Victims contacted by DART program volunteers are contacted by a legal advocate on the following day, who provides additional support and information about the court process. DART advocates are on-call 24 hours a day, 7 days a week.
• OUTREACH PROGRAM – The Outreach Program exists to increase safety and healing and decrease the isolation of victims of domestic violence and their children in a safe community setting.
Crossroads Safehouse is governed by an eleven member Board of Directors and based in Fort Collins, Colorado. The organization employs a dedicated staff of 30 and relies on a cadre of volunteers to provide additional support. For more information about the organization, please visit www.crossroadssafehouse.org.
Crossroads Safehouse seeks an innovative, visionary, mission-driven leader to expand the organization’s reach, community profile, and statewide reputation as a “best practices” leader in serving those affected by domestic violence. Reporting to the Board of Directors, the Executive Director provides leadership, strategy development and vision to the organization in keeping with the mission and strategy of Crossroads Safehouse. The Executive Director will serve as the “face” of the organization to funders, the corporate community, collaborative nonprofit partners and the community-at-large. The Executive Director provides executive leadership and oversight of high-quality service delivery, operations, facilities, development, volunteer engagement, community outreach, stakeholder engagement and fiscal management. The Executive Director oversees seven direct reports and a 2018 projected operating budget of $1.5M.
Key Responsibilities include:
Program Development and Operations Administration
The Executive Director will:
• Assure the organization has long-range strategies that will help it make consistent and timely progress toward achieving its mission and vision.
• Provide leadership in developing program, organizational, technological, and financial plans with the Board of Directors and staff, and carry out plans and policies authorized by the Board
• Develop appropriate metrics and outcomes-based processes to effectively assess the quality of care standards of all provided services
• Oversee or direct the completion of all operational and administrative functions related to the ongoing and seamless continuity of items like technology resources, professional insurance coverages, employee benefits, etc.
• Maintain official records and documents, and ensure compliance with federal, state and local regulations
• Maintain a working knowledge of significant developments and trends in the field
Development and Fiscal Management
The Executive Director will:
• In conjunction with appropriate development staff, aggressively lead and proactively seek sources of funding through grant applications, corporate sponsorships, and individual donors; Cultivate meaningful relationships with foundations, governmental agencies and other funders as part of a strategic and comprehensive revenue generation plan
• Be responsible for developing and maintaining sound financial practices, including oversight of the annual audit
• Work with the staff, Finance Committee, and the Board in preparing a budget; see that the organization operates within budget guidelines
• Ensure adequate funds are available to permit the organization to carry out its mission
• Conduct jointly, with Board leadership official correspondence of the organization, and jointly, with designated officers, execute legal documents jointly with designated Board members
• Develop, articulate and understand the budget process
• Review and understand the monthly and year-to-date financial statement reports
• Maintain an adequate system of internal controls, communicating expectations and duties to staff, and ensuring internal control measures are executed
Board of Director Relations
The Executive Director will work with Board leadership to:
• Develop annual goals for the Board, subject to Board review and approval
• Identify key issues for Board deliberation
• Develop agendas for Board meetings
• Oversee administration of Board meetings and actions
• Ensure materials that facilitate Board analysis of issues and decision-making are provided for Board meetings in a complete and timely manner
• Arrange for documentation of the deliberations of all Board meetings
• Track all recommended Board actions and maintain a reporting process to the Board
• Ensure all agenda items have appropriate and adequate input from the relevant oversight committees and are likely to result in approved recommendations
• Support the development of Board members
• Effectively utilize the skills and talents of Board members
• Identify and assist in the recruitment of new Board members
The Executive Director will:
• Ensure all management team members maintain up-to-date job descriptions for their direct reports, that a regular performance evaluation process is conducted, and that sound human resource practices are in place
• See that an effective management team, with appropriate provision for succession, is in place
• Encourage staff development and education, and assist program staff in relating their specialized work to the total program of the organization
• Maintain a climate that attracts, retains and motivates a diverse staff of top quality people
• Ensure appropriate infrastructure exists to support the best work possible
• Promote a culture that ensures employees to engage in self-management and autonomous work
• Support and enhance the existing team environment
• Ensure a robust volunteer engagement and appropriate training programs are in place: oversee the recognition of community volunteer contributions.
The Executive Director will:
• Ensure that the Board and staff are kept fully informed on the condition of the organization and all important factors influencing it
• Serve as “the face” of the organization, its program and goals to the Northern Colorado community and key stakeholders
• Represent the programs and point of view of the organization to collaborative agencies, state-wide domestic violence coalitions, and the general public
• Advocate for policies that support the organization’s mission and domestic violence best practices throughout the state
• Work with the Board and staff to identify, establish and maintain relationships with other professional/community organizations, stakeholders, and legislative bodies in Northern Colorado
• An undergraduate degree is required with an advanced degree preferred.
• Significant (minimum of 5 years) executive leadership experience in a nonprofit organization; familiarity with the continuum of services (i.e. advocacy, intervention, awareness and education) related to domestic violence is preferred.
• Demonstrated leadership and/or past hands on experience successfully cultivating revenue from a variety of funding sources to include grants, corporate sponsorships, foundations and individual donors.
• Strong operations oversight and assessment skills; Ability to develop and promulgate appropriate metrics to ensure quality of care standards and outcomes-based data is captured and shared. • Experience working with/for a volunteer Board of Directors is highly desired.
• Proven leadership skills in developing, mentoring, and guiding staff and volunteers.
• An energetic, hands-on, confident but down-to-earth executive with a passion for the mission of the organization.
• An inspirational leader; proven ability to inspire diverse groups of people to grasp the mission and reach organizational goals.
• A combination of solid business experience and acumen and a sense for revenue generation and sustainability, with a belief in and appreciation for the nonprofit community.
• Results oriented – driven to move things forward, strives toward continuous improvement and measurement against goals.
• A “people person” who is compassionate, operates with humility, and effectively integrates into the organization’s culture and environment, rapidly gaining the trust and respect of colleagues and team members.
• Strong interpersonal skills – ability to deal effectively with a broad diversity of people.
• Oral and written communications abilities – strong platform and media skills; persuasive and articulate; diplomatic and open style; a good listener; credible.
• Impeccable ethics and highest integrity. Values and practices honesty and integrity in all dealings with others; humility.
• A proactive leader; intellectually curious; regularly investigates and brings new ideas to the organization, especially with regard to operational best practices and staff leadership; skilled in critical and creative thinking to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to issues.
Crossroads Safehouse will offer the successful candidate a competitive compensation and benefits package. Relocation assistance, if required, may be negotiated.
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