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Freedom from Sexual Violence




Safe Shelter of St. Vrain Valley

POSITION SUMMARY:  This position is accountable to and under the direct supervision of the Shelter Program Director.  The Residential Bilingual Advocate is responsible for provision of crisis intervention, client support, domestic violence education and case management for monolingual Spanish speaking adults and children, as well as English speaking adults in the Emergency Shelter facility; some administrative duties are also required.

POSITION STATUS: Salaried, Non-Exempt, three-quarter time (32 hours), M-F

POSITION DESCRIPTION:  This position functions as part of a team.  Depending on the needs of the organization, areas of responsibility may fluctuate or change and other duties may be assigned. Specific duties shall include, but are not limited to:


  • Provide screening, intake, crisis intervention, needs assessment, ongoing individual counseling, advocacy, and referral services for Spanish speaking adults and their children and other adult clients who are residing in Shelter
  • Assist clients in development of an Action Plan, maintain progress notes, and provide client advocacy with a wide variety of community agencies
  • On a daily basis, assist all clients in adjusting to Shelter living; and support clients in reaching personal goals
  • Answer phones; take crisis calls; provide advocacy, information, and referrals to callers; provide Spanish/English interpreting on the phone and in person
  • Share in carrying the Spanish back-up phone and respond to calls 24/7
  • Be available and accessible to residential clients
    Prepare rooms for in-coming clients when necessary
  • Assist clients in exiting Shelter—both voluntary and involuntary exits; refer them to Safe Shelter Outreach and other community services as appropriate


  • Act as part of the overall Shelter team in providing strengths-based, client-centered, trauma-informed  advocacy
  • Help create and maintain a safe and secure environment for all clients
  • Continually identify promising practices in service access and delivery
  • Maintain and update knowledge of community resources
  • Establish collaborative relationships with appropriate community agencies to efficiently and effectively serve clients
  • Provide public speaking and education to the community at large, as needed
  • Assist in the training of new staff, volunteers, and interns, as requested
  • Participate in fundraising and special events preparation, implementation, and attendance throughout the year
  • Assist in creating and achieving program goals and objectives
  • Submit statistical data in an accurate and timely manner
  • Attend and participate at all Safe Shelter meetings pertinent to duties assigned to the position
  • Attend training as pertinent
  • Assist in minor Shelter maintenance and repair
  • Other duties as assigned


  • Speak, comprehend, read and write Spanish and English fluently
  • Demonstrate knowledge and understanding of the physical, psychological, and sociological issues involved in domestic violence
  • Have a thorough understanding of Latina culture and the dynamics of domestic violence within that community
  • Demonstrate experience in crisis intervention, individual, and group counseling
  • Communicate effectively –possess excellent written and verbal skills
  • Possess a general knowledge of community resources
  • Use discretion, think independently, and make decisions appropriately
  • Work independently and as part of a team
  • Possess and exercise  non-judgmental attitudes and compassion in addressing victim issues
  • Demonstrate computer skills – primarily  Windows and Microsoft programs
  • Possess a valid driver’s license


Bachelor’s degree in a social service or related field, plus a minimum of two years work experience in human service delivery programs, or any equivalent combination of education and experience.

Please email cover letter and resume to:


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