Victim Compensation Assistant
Crime Victim Compensation (CVC) is a victim service program of the Denver District Attorney’s Office that is governed by Colorado law.
General Statement of Duties
Under limited supervision performs a number of duties related to processing of Crime Victim Compensation claims and providing assistance to crime victims and service providers.
Difficulty and Decision Making Level
Duties assigned are generally complex. Work is performed within an established framework under general instruction but requires simultaneous coordination of assigned functions or projects in various stages of completion.
Level of supervision received and quality of review
The employee receives assignments and is expected to carry them through to completion with substantial independence. Work is reviewed for adherence to instructions, accuracy, completeness and conformance to standard practice or precedent. Recurring work clearly covered by guidelines will not be reviewed.
Contacts with the public, community partners, co-workers, and other members of the District Attorney’s staff are professional and require discretion and judgment. Interactions frequently occur with people who are in crisis or other stressful situations. Communication will demonstrate courtesy, tact, empathy, cooperation, concern, and politeness.
Reviews claims and scan in to CCVC program to create file
- Reviews information submitted for completeness
- Evaluates the need for additional information
- Sends requests for information to the appropriate entity
- Monitors and tracks receipt of the information
- Composes non-standard letters to victims and claimants
- Obtains police reports
- Develops summaries for Board review
- Enters necessary data completely and accurately
- Copies mental health treatment plans and creates file for Board review.
- Answers telephone inquiries from the public and provides information to crime victims
- Provides referral to community agencies and brokers the services when necessary
- Responds to inquiries from community agencies and service providers
- Provides accurate information and uses judgment in the requesting supervisory assistance
Other duties as assigned
- Coverage of vacations or extended absences,
- General clerical tasks
- Coverage of Board meetings
- Occasional coverage of community meetings.
Bi-lingual, English/Spanish applicants encourage to apply
Position Closes: 10/19/16
Resumes and questions should be directed to: Linda Ferry firstname.lastname@example.org